O
Response from the owner
13 giorni fa
Thank you for your honest feedback. We are pleased that you were very satisfied with our service and the food - that is our ultimate goal. At the same time, we regret that payment was an unpleasant experience for you. …Thank you for your honest feedback. We are pleased that you were very satisfied with our service and the food - that is our ultimate goal. At the same time, we regret that payment was an unpleasant experience for you. Since November 22nd, we have decided to primarily offer card payments for various reasons. We continue to accept cash, but only for the purchase of gift cards and therefore cannot issue change. This information is clearly visible both at the entrance and at the checkout. However, we understand that this was unexpected for you and will consider whether communication can be made even clearer at this point. We are sorry that this moment marred your otherwise positive experience. We value every guest and of course do not discriminate against anyone - our goal is to ensure a smooth and pleasant experience for everyone. We would be happy if you gave us a second chance. If you have any further questions or suggestions, we are happy to help you at any time.More
