Hotel Istra

Name: Hotel Istra
Address: Ul. Maršala Tita 143, Abbazia, Regione litoraneo-montana, Croazia
Telephone: +38551271299
Price range: $
Rating: 4.3

1844 voti

#19 di 22 pizzerie a Abbazia

Healty food

$$$$ Fascia prezzo a persona HRK 17-HRK 95

Ul. Maršala Tita 143

Abbazia, Regione litoraneo-montana, Croazia

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I curatissimi pizza, polpo e insalate sono la specialità del posto. Ti saranno proposti un delizioso vino. Locale offre fantastico caffè tra le cose da bere.

Parecchi clienti evidenziano che il personale è esperto in questo posto. Hotel Istra assicura ai suoi ospiti uno spettacolare servizio. Diversi visitatori hanno fatto notare che i piatti vengono proposti a prezzi adeguati. Gli utenti di Google hanno attribuitoun punteggio di 4.3 a questo locale.

Spesso citati nelle recensioni

great location

breakfast and dinner

very friendly and helpful

personale amichevole cena buon servizio colazione ottima posizione

pizza carne

Vedi tuttiMeno

Valutazioni di Hotel Istra

Google

(4,3/5)

1757

Trip

(4,7/5)

Recensioni dei visitatori su Hotel Istra

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Alessandro P. un anno fa su Google

Pessimo. Il parcheggio è una truffa. Mi hanno fatto pagare i tagliandini tutti insieme alla fine della vacanza, e mesi dopo ho ricevuto una multa da parte della Polizia municipale croata. Ho mandato email all’hotel per farmi inviare qualcosa che dimostri che io ho in realtà già pagato, ma mi hanno ignorato. Evidentemente guadagnano così. Rooms: 1 Service: 1 Location: 1

Response from the owner un anno fa

Dear Mr. Alessandro, We are very sorry for your negative experience. Please, be so kind to forward the e-mail to this address: [email protected] …Dear Mr. Alessandro, We are very sorry for your negative experience. Please, be so kind to forward the e-mail to this address: [email protected] Thank you, Hotel Istra Team More

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Omar Gubeila 2 anni fa su Google

Hotel decoroso e pulito. Però un barista che tira cose alle pareti proprio non si può vedere, o che fa l'incattivito perché i clienti vogliono pagare in euro... Consiglio al responsabile del personale di farsi un esame di coscienza

Response from the owner 2 anni fa

Dear Mr. Gubeila, We really appreciate that you took the time to give your honest feedback and hope you will accept our sincerest apologies. We hope you will give us a second chance to do things better during your next stay. We can be reached at any time to discuss further concerns. With warmest regards, Hotel Istra Team

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Angela Stojcevska 2 mesi fa su Google

READ THIS TWICE BEFORE BOOKING. I want to share with you an honest and real experience, based on real facts. We have been to 7 hotels across Croatia in 3 years, we always had amazing experiences and have never been disappointed until we stayed for 11 days at Hotel Istra. This is a hotel with many hidden costs so be careful. When we booked the hotel, the price included towel for beach, beach sunbeds and umbrella. But when we got there, they told us that we have to pay 25 euros per day for sunbeds, and 3.5 euros per person per day for a towel. This was a real shock for us because nowhere in our offer was that written. Also, this is the first hotel where they charge their guests for sunbeds at the same price as someone who is not a guest of the hotel. It is really very miserable that they look for any way to take money from their guests. Second thing, the food was really below average. They serve very cheap food of questionable quality. This is the first hotel where we saw chicken wings and drumsticks every other day. They had the same type of the cheapest fish every day. Also extremely disappointing was that they offer pork and the cheapest chicken (wings and drumsticks) every night. You can dream about beef here. This is something I want you to pay attention to. Before we went to the hotel, we read really good reviews so we thought it would be great, but later we realized that it was all a lie because they are begging guests to leave good reviews. The hotel staff are kind and really hardworking, except Lorena from reception. She was really rude and unkind. She spoke in a very arrogant and loud tone, which is below any level of professionalism. Nothing is achieved with this way of working, learn something from Mr. Matteo ( stay tuned I want to say more ) The restaurant staff are very hardworking and cultured. We want to congratulate Merima, Igor and the others who were always professional and tried their best. But those responsible for the food in the restaurant should seriously think about what they put on the menu for their guests because it is a shame to offer the cheapest food. The cleanliness of the hotel is 10+. Our room was always perfectly cleaned, we thank you CHUCK , you are a truly wonderful and hardworking person. I would like to take this opportunity to say that thanks to only one person we stayed at the hotel, that is Mr. Matео who is the manager/director. He was very kind, polite and wanted to correct the mistake and he is the real hope for the hotel. On this occasion we would like to thank him for understanding us and for helping us. Only because of him will we try to forget the bad things.

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