Mister P

Good evening, first of all we thank you for the time you have dedicated to our company. Let's start by saying that I'm so sorry that you didn't like our format.... but …Good evening, first of all we thank you for the time you have dedicated to our company. Let's start by saying that I'm so sorry that you didn't like our format.... but reading your ID I assume that you're a gentleman from 73'. well I wanted to update you a little on the problems you encountered in our FAST FOOD with Campania and ARTISAN products where we have non-frozen products prepared EVERY DAY! as said before let's talk about his "perplexities" 1) sandwich given on a printed paper.....but it was all enclosed in oiled paper, so from here I can't see anything "unhygienic" about it....we can move on 2) on an unhygienic sheet of printed paper.... but you know, other fast food restaurants have even abolished that printed paper that you mention, even serving it on a tray where I believe the number of germs and hygiene is lost... 3) the napkins are for every corner of the room, giving each customer the opportunity to use as many as they need. 4) without dishes..... I'll continue.... I'll just repeat that it's a fast food restaurant and not a restaurant (also because, coming to us, I don't know where you identified our format as a restaurant) 5) unavailable staff only because our practice is to indicate to customers that our system uses an automatic checkout where everything is automated..... 6) we thank you for the "good food" at least that..... I hope I was clear in my answers and if he comes back. since she appreciated our food, I would be happy to have a coffee with her to HELP us IMPROVE on any CRITICAL POINT as long as it is CONSTRUCTIVE..... Thanks againMore

Thank you for the review, reviews are used to improve the services we offer to customers. …Thank you for the review, reviews are used to improve the services we offer to customers. As for the fast food issue, I'll explain: the food is cooked at the moment to give better quality to you customers (and I think it's visible), so the necessary time is needed. Furthermore, the place was very cold, I didn't understand what it was about, since I don't think it's appropriate to turn on the air conditioners already. As far as hygiene and cleanliness are concerned, if you enter a "fast food" during rush hour and there isn't a crumb on the floor, I would be worried. For the rest, we are pleased that you liked our food as the review "at least" on our quality seems excellent. We look forward to your next visit, with the hope of improving the critical points. Thank you More

Thanks so much for the review