McDonald’s

Gentile Izzy idriz,La ringraziamo per aver condiviso la sua esperienza.Ci dispiace apprendere che la sua visita non sia stata all’altezza delle sue aspettative. Ci scusiamo per l’attesa di 30 minuti e per le condizioni in cui ha ricevuto il suo panino, in quanto ci impegniamo sempre a offrire un servizio rapido ed efficiente, e ci rammarica sapere che in questo caso non ci siamo riusciti.La invitiamo gentilmente a contattarci direttamente all’indirizzo [email protected]. Questo ci permetterà di investigare sull’accaduto in modo più approfondito e di offrirle l’assistenza che merita.Speriamo ci darà un’altra occasione in futuro per dimostrarle la qualità del nostro servizio.Cordiali Saluti,Il Team di McDonald's

Dear Alexandra Santer, Thank you for taking the time to share your thoughts with us, and for choosing to eat with us at our McDonald's Restaurant. Firstly, we really appreciate your acknowledgement of our staff's quick and friendly service, as well as the mention of our well-maintained bathrooms. We understand that the perception of quality, especially in terms of ingredients, can vary. However, McDonald's Chicken McNuggets are made from 100% chicken breast meat. As a percentage of the total recipe when the batter, seasoning and oil to cook the nuggets are taken into account, chicken meat constitutes 45% of the total Chicken McNugget, so perhaps that is where your confusion came from. Additionally, 80% of all the products that are used in our dishes are sourced from Switzerland itself, meaning you can generally expect fast service, great value, and delicious fresh meals. Once again thank you for your review, and we hope to have the opportunity to serve you again one day soon. Best regards Your McDonald's Team