2.OG

Name: Manor / Nespresso Point / 2.OG
Address: Grossfeldstrasse N/A, Sargans, San Gallo, Svizzera
Telephone: +41800555253
Price range: $$
Rating: 2.7

#6 di 18 caffè a Sargans

ChiusaApre alle 08:00

$$$$ Fascia prezzo a persona CHF 8 - CHF 21

Manor / Nespresso Point / 2.OG sulla mappa

Grossfeldstrasse N/A

Sargans, San Gallo, Svizzera

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(2,7/5)

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Bertolt Brecht un anno fa su Google

This is my second time picking up coffee capsules at the Nespresso shop in Manor Sargans. The customer's journey left me deeply disappointed. Nespresso's standards are not met in Manor Sargans. Unfriendly and snooty personal, even if you engage in German (sorry I do not manage CH German) as a US citizen. @Nespresso, did you already think about having an automated system to deliver the capsules? 1- less erratic than humans 2- Cost-effective compared with non-customer-oriented staff I appreciate your feedback and proposal to order online. Coffee, to me, is an exchange between people. In your shop in shop, I was expecting such an experience. I hope it will improve.

Response from the owner un anno fa

Good day Thank you very much for your feedback - we are very sorry about what happened and will take your feedback on board immediately. …Good day Thank you very much for your feedback - we are very sorry about what happened and will take your feedback on board immediately. You are welcome to order your coffees online at https://nespres.so/a/a5blv0 and have them delivered to your home. We very much hope that something like this will not happen again and wish you a nice day. More

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Patric Sutter un anno fa su Google

It's a bit complicated. You come in and we were told that you have to read out the coffee at the machine and pay, and then go to the cash register with the slip and the coffee will be handed over to you. For me the box is unnecessary

Response from the owner un anno fa

Dear Patric, we thank you for your feedback and are happy to receive it. Ordering and paying using the machine is necessary to pick up the coffee, as the Manor is a Nespresso Point, not a Nespresso Boutique. However, we are always looking forward to feedback on how we can improve ourselves and our service. Thank you very much

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