Hotel Rössli Tufertschwil AG

Buona giornata Grazie mille per il vostro feedback. Ci dispiace che non siate soddisfatti del nostro servizio. Possiamo chiedere cosa c'era esattamente di sbagliato nella qualità? Cordiali saluti Albergo Rössli Tufertschwil

Dear Ms Büchel, Thank you for your message and feedback about your family celebration. …Dear Ms Büchel, Thank you for your message and feedback about your family celebration. Thank you for describing your experience to us. We are very sorry that we disappointed you. Of course, you can expect to be able to enjoy the food within a reasonable amount of time. Various starters and main courses were ordered. Our goal was to clarify exactly who ordered what and to provide great service. We underestimated the time required to take the order and prepare the food. We would like to apologize for this from the bottom of our hearts. We want satisfied guests. We would be happy to discuss with you and your family over the phone how we can make things right. When are you best available? We very much hope that we can find a solution together. Best regards The Thalmann family and the s'Rössli team More