Hôtel Palafitte

Dear Mr. Bochsler, We would like to thank you for taking the time to share your experience with us. As for the spiders and their webs, our teams work every day to remove them from our property. Since the property is located in the heart of nature, we do everything we can to maintain a 5-star standard while managing the inevitable presence of the surrounding flora and fauna. We hope, however, to have the opportunity to welcome you back, and we send you our warmest regards from Neuchâtel. Pia Fortunato, Front Office Manager

Dear Mr Baur, Thank you for sharing your lovely feedback after your stay at Hôtel Palafitte. We hope that we will have the opportunity to welcome you again in the future. Best regards, Pia Fortunato, Front Office Manager

Dear Dr. Monica Seles, We sincerely thank you for sharing your feedback following your visit. We are delighted that you were captivated by the panoramic view and that you enjoyed the quality of our restaurant on that beautiful spring day. We have taken note of your comment regarding the pace of service and assure you that this feedback will be shared with our teams to help us continuously improve our guests’ experience. We would be delighted to welcome you back and introduce you to one of our pavilions during your next stay. Best regards, Pia Fortunato, Front Office Manager