La Manufacture

Dear Guglielmo, We're sincerely sorry for the experience you had during your recent visit to La Manufacture Klara. We'd like to clarify a few points to address the situation. While it's true that Klara provides plates, cutlery, and bowls for fries, we've recently encountered a supply issue with small and large fry bowls, leading to difficulty in serving proper portions. Our staff is trained to fill small bowls with small fry portions and large bowls with large ones. In the absence of appropriate bowls, our staff is supposed to use a scale to ensure the right quantity. We apologize if this wasn't the case during your visit. Immediate steps have been taken to rectify this. We're committed to ensuring a scale is always available to guarantee accurate fry portions. We understand your disappointment and apologize for any misunderstanding. We greatly appreciate your feedback and would like to offer you two fry portions of your choice, small and large, on your next visit with us. This way, you can see the difference in quantity firsthand. Please email us directly at [email protected] so we can arrange this offer for you. We hope to have the opportunity to welcome you back and regain your trust. Best regards, The La Manufacture Team