Kuhn Back & Gastro AG

Name: Kuhn Back & Gastro AG
Address: Einsiedlerstrasse 301, Horgen, Zurigo, Svizzera
Telephone: +41447250165
Price range: $$
Rating: 4.6

183 voti

#11 di 40 caffè a Horgen

Aperto adesso 07:00 - 18:00

Aggiornato 28 giorni fa

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Kuhn Back & Gastro AG propone un'ampia gamma di dessert

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I clienti possono avere panini, hamburger e zopf ineguagliabili in locale. Prova l'ottimo caffè. Immagina una combinazione tra piatti gustosi e un personale paziente: è esattamente ciò che offre Kuhn Back & Gastro AG. Come fanno notare un certo numero di visitatori, il servizio è veloce. Questo locale ha raggiunto 4.2 nel sistema di rating di Google.

Spesso citati nelle recensioni

brunch buon servizio personale amichevole

panini hamburger zopf caffè

Valutazioni di Kuhn Back & Gastro AG

Foursquare

(7.6/10)

Google

(4.2/5)

181

Trip

Non ancora valutato

Facebook

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H S 2 mesi fa su Google

Answer to the management: I appreciate that my feedback was taken seriously and I’m happy to visit the bakery again as it has our fav bread and we enjoy spending time there having coffee. Thank you for the great service. I am a regular customer at Kuhn and visit this branch almost every day because we live nearby. Most of the employees are friendly, respectful, and provide excellent service. Unfortunately, this is now the second time I have had a very unpleasant experience with one particular employee at the counter. During my visit today, her behavior was extremely unprofessional. She slammed a plate onto the counter and repeatedly insisted that I speak German, loudly repeating everything I said in German instead of simply responding to me. I understand that she may prefer to communicate in German, and I have no issue with being answered in German. However, no customer should be pressured or humiliated for not speaking the language fluently. I spoke to another employee afterward because I found this behavior completely unacceptable. If the company’s policy is not to serve customers in English, then that should be communicated clearly at the entrance. Otherwise, customers should be treated with respect regardless of the language they speak. I left the store genuinely shocked by how I was treated. I hope management addresses this, as it does not reflect the kindness and professionalism shown by the rest of the staff at this branch. Price per person: CHF 10–20 Food: 5 Service: 4 Atmosphere: 5

Response from the owner 3 mesi fa

Vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrung mit uns zu teilen. Es freut uns sehr zu lesen, dass Sie unsere Filiale regelmässig besuchen und mit der Freundlichkeit und dem Service unseres Teams normalerweise zufrieden sind. Umso mehr bedauern wir, dass Sie bei Ihrem letzten Besuch eine derart unangenehme Erfahrung gemacht haben. Ein respektvoller und wertschätzender Umgang mit allen unseren Kundinnen und Kunden ist für uns selbstverständlich – unabhängig davon, welche Sprache gesprochen wird. Dass Sie sich in dieser Situation unwohl und verletzt gefühlt haben, tut uns aufrichtig leid. Ihre Rückmeldung nehmen wir sehr ernst und werden den Vorfall intern besprechen. Vielen Dank, dass Sie uns darauf aufmerksam gemacht haben. Wir würden uns freuen, wenn Sie uns weiterhin Ihr Vertrauen schenken und hoffen, Sie bei Ihrem nächsten Besuch wieder von unserem gewohnten Service überzeugen zu dürfen.

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Andrii Petyishche 2 mesi fa su Google

The waiter behaved well. The food was also not bad. But first there was hair in the food, and then I found wood in salad. Food: 3 Service: 1 Atmosphere: 3

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POSSOMHOUSE 3 mesi fa su Google

best coffee for miles. happy staff. open early. beautiful food, very clean. Food: 5 Service: 5 Atmosphere: 5

Response from the owner 2 mesi fa

Vielen Dank für die lieben Worte!

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+41 44 725 01 65

Ordine tramite baeckerei-kuhn.ch

$$$$ Fascia prezzo a persona CHF 10-CHF 20

Einsiedlerstrasse 301

Horgen, Zurigo, Svizzera

Indirizzo

Einsiedlerstrasse 301, Horgen, Zurigo, Svizzera

Caratteristiche

Carte di credito accettate Consegna a domicilio Wi-Fi Cibo da asporto Accessibile in sedia a rotelle

Orari d'apertura

LunedìLun	07:00-18:00
MartedìMar	07:00-18:00
MercoledìMer	07:00-18:00
GiovedìGio	07:00-18:00
VenerdìVen	07:00-18:00
SabatoSab	07:00-17:00
DomenicaDom	08:00-13:00