Kaiten Sushi AG, Restaurant & Takeaway

Hello Emel Jenni Thank you for taking the time to share your feedback with us. We are very sorry to hear that your visit with us did not meet your …Hello Emel Jenni Thank you for taking the time to share your feedback with us. We are very sorry to hear that your visit with us did not meet your expectations. We attach great importance to the satisfaction of our guests, and it is therefore disappointing to learn that both the quality of our food and the service did not meet your expectations. Our gyozas are usually selected with care, and we value your feedback that homemade versions are preferred. We will incorporate this into our considerations to offer our guests an even better dining experience. As for the ramen, we are very sorry that you were not satisfied with the composition and taste. We take your comments about ingredients and portion size very seriously and will discuss these with our kitchen team to make improvements. We are continually working to provide our guests with a pleasant and relaxing experience and will discuss internally how we can better ensure this in the future. Thank you again for your honest feedback. We hope you will give us the opportunity to convince you of our offer and our service in the future. Kind regards Team Kaiten SushiMore

Thank you for your review. We try our best to make deliveries on time. Unfortunately, we don't always succeed. However, employees would have to inform if deliveries are late. This does not appear to have been done in your case and we …Thank you for your review. We try our best to make deliveries on time. Unfortunately, we don't always succeed. However, employees would have to inform if deliveries are late. This does not appear to have been done in your case and we apologize for that. We will carry out further training with the people affected. More