Sales staff (there are two) with zero professionalism who boast of services that they cannot and do not know how to provide with the CAFFEITlALY brand. Caffeitaly courtesy machine provided given the problems with mine still under warranty, well, although promising revision or replacement, they provided me with an old and dirty machine with the water tank broken in several places with relative loss of the same, well, this one it is their seriousness and customer assistance or rather the business card of CAFFEITALY in Lucca. Just words just have to sell! Definitely a point of sale to avoid!! Food: 1 Service: 1 Atmosphere: 1