Hôtel - restaurant du Pigne d'Arolla

Dear Guest, Thank you so much for your kind words about your stay in Arolla! We're delighted to hear that your room was comfortable and that the bath provided the perfect relaxation after a long day of hiking. It's also wonderful to know our breakfast buffet gave you the energy needed for your trek to La Sage. We hope to welcome you back soon! Best regards, Séverine, Denis, and the whole team

Hello Christine, Thank you so much for this wonderful review! We’re delighted that you enjoyed our rooms, the comfort of our bedding, and the toiletries provided in the bathroom. We’re also happy to hear that you loved our dinner and breakfast buffet, as well as the stunning views and our convenient central location for accessing local shops and services. Please accept our apologies for the inconvenience caused by the Wi-Fi connection and the limited number of electrical outlets near the bed. Your feedback is invaluable, and we will strive to improve these aspects for our future guests. We hope to welcome you back very soon! Best regards, Séverine, Denis, and the entire team

Hello Anthony, We are sincerely sorry for the experience you had upon your arrival at our hotel. Thank you for taking the time to report our employee’s inappropriate behavior. Such conduct is completely inconsistent with the standards of hospitality and respect we strive to provide to our guests. We take your feedback very seriously and will, of course, take the necessary internal measures to ensure that such a situation does not happen again. We sincerely apologize for the distress and discomfort this incident may have caused you. The Management