H
Response from the owner
un mese fa
Dear Guest,Thank you for taking the time to share your feedback and, in particular, for providing photograph proof. The photographs allow us to clarify the matter objectively.As clearly visible in the photographs you provided, the traps in question are specifically designed to catch wasps and hornets. They are not intended for any other purpose.Given the serious risk posed by wasp and hornet stings, including the possibility of anaphylactic shock, we have taken the necessary precautionary measures to protect the safety and well-being of our guests. The insect traps were obtained from a specialized provider and are appropriate for their intended purpose.We would also like to make clear that the use of these traps constitutes a legal and responsible preventive measure. Their purpose is to reduce the presence of potentially dangerous stinging insects in areas where our guests are dining and to maintain a safe and comfortable environment.We take guest safety seriously and will continue to implement reasonable and lawful measures to minimize avoidable risks on our premises.We trust that this clarifies the purpose of the traps and the reasons for their use.Warm regards,Hotel Starkl
