Hotel Ambassador Tre Rose

Dear Santo,Thank you for taking the time to share your feedback. We’re pleased to hear that you appreciated our excellent location just steps from Piazza San Marco, and we’re grateful for your comments regarding our service.We understand your observations about the room and the breakfast service, which is offered at our nearby Hotel San Marco for a supplement. While the price reflects a full buffet breakfast in a central and exclusive setting, we understand that guests may prefer alternative options, and we’re always happy to provide suggestions for nearby cafés.As our building dates back to the year 1200, some elements may reflect the charm and limitations of a historic Venetian structure. That said, we are constantly working to improve the comfort of our rooms while preserving the authenticity of the experience.We hope to have the opportunity to welcome you again and offer you an even more enjoyable stay in the heart of Venice.Warm regards,Alessandro BurgarellaHotel Manager, San Marco Hotel

Dear Miriana,Thank you for sharing your feedback following your stay at Albergo Ambassador Tre Rose Venezia. We’re pleased to know that you appreciated our exceptional location, just a few steps from the iconic Piazza San Marco.We’re truly sorry to hear that the room did not meet your expectations based on the photos. As our hotel is housed in a 13th-century historic building, each room has its own unique layout and character, which may differ slightly from the images shown online. We strive to represent our accommodations as accurately as possible and will review your comments with our team to ensure clarity and transparency.We hope to have the opportunity to welcome you again and provide a more satisfying experience in the heart of Venice.Warm regards,Alessandro BurgarellaHotel Manager, San Marco Hotel

Dear Natalina,Thank you so much for your wonderful review and for recommending Albergo Ambassador Tre Rose Venezia. We’re thrilled to hear that you found the hotel beautiful and welcoming, and that you appreciated the spotless rooms, air conditioning, free Wi-Fi, minibar, and TV—all designed to make your stay as comfortable as possible.Your kind words about our friendly and helpful staff mean a great deal to us. We’re also delighted that you enjoyed our exceptional location, just steps from the iconic Piazza San Marco, making it easy to explore the heart of Venice.We look forward to welcoming you back soon for another unforgettable stay in our historic 13th-century building.Warm regards,Alessandro BurgarellaHotel Manager, San Marco Hotel