Restaurant HAN Mongolian Barbecue

Thank you for visiting us at HAN Mongolian Barbecue and for your review. We are always very receptive to constructive criticism because it allows us to try to improve. But if criticism degenerates into such sweeping blows, somehow …Thank you for visiting us at HAN Mongolian Barbecue and for your review. We are always very receptive to constructive criticism because it allows us to try to improve. But if criticism degenerates into such sweeping blows, somehow everything can't be right. The mere comment that you were ignored cannot be correct, otherwise you would not have been able to order or pay. We try to treat all of our guests equally well, according to the motto "the guest is king". But when the restaurant is practically full, it becomes difficult at times, so many "Kings" together to operate and handle error-free. Of course, we also expect a certain level of understanding from our guests. We would be interested to know what you didn't get even though it was on the card. Without specific information, this sentence is another accusation that we cannot properly respond to. Depending on what and how much you have consumed, the price/performance ratio is always relative. Well, from what you said, it seems like we had a bad day in everything. We apologize for that. The only strange thing is that other guests were satisfied with our offer, the service, the price and the performance. Is it possible that every now and then a guest has a less than ideal day? We are happy to leave this assessment to our guests, who are mostly satisfied with us. With this in mind, we wish you all the best for the coming holidays and a happy New Year. Your HAN team UsterMore