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Response from the owner
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Dear Sir or Madam, the price of the sparkling wine you ordered in the menu is for a unit of measurement of 0.1 dl. According to your wish and order, you were served 2 times 0.2 dl (or two glasses) of Freixenet Ice. You have been charged …Dear Sir or Madam, the price of the sparkling wine you ordered in the menu is for a unit of measurement of 0.1 dl. According to your wish and order, you were served 2 times 0.2 dl (or two glasses) of Freixenet Ice. You have been charged the exact amount on your account. You were neither deceived nor did we try to deceive you. We simply estimated that it is easier for us to return 11 euros to you, possibly calling into question the communication process on the part of the waiter. Thank you for the review and for the undeserved rating (you still consumed it, we checked the pouring in the video system), and we learned something. In the future, based on this communication misunderstanding, we are changing the process of serving sparkling wine. With respect! New Guardian teamMore
