Temporaneamente chiuso
Orari previsti: 08:30 - 22:00
Aggiornato 19 giorni fa
Temporaneamente chiuso
Se non hai mai assaggiato la cucina svizzera dovresti riservare un tavolo in questo caffè bar. A giudicare dall'opinione degli ospiti, qui propongono un caffè davvero ottimo. Il disponibile personale accoglie sempre i visitatori al meglio, in qualsiasi momento dell'anno. Rimarrai sicuramente soddisfatto del piacevole servizio. Puoi aspettarti an atmosferaesotica al caffè bar Kaffe Restaurant Gellert. Gli utenti di Google amano questo locale: è stato giudicato meritevole di 4.3 stelle.
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Recensioni dei visitatori su Kaffe Restaurant Gellert
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Karol G
un anno fa su Google
Terrible Experience and Rude Service! My friend and I visited this cafe today, and it was, without exaggeration, one of the worst experiences we’ve ever had. From the moment we arrived, the staff treated us with outright disrespect. We asked for a menu to order some drinks, but instead of simply giving us the card, the server repeatedly interrupted with “What do you want?”—no menu in sight. Despite our attempts to be polite and clarify that we wanted to see the options, they continued to respond dismissively, acting as if giving us the menu was an inconvenience. When it came time to pay, the attitude hadn’t changed. They treated us with the same cold, dismissive manner, making us feel unwelcome in every possible way. The entire experience was so off-putting that I couldn’t help but feel that this treatment went beyond just rudeness; I genuinely felt there might be an undertone of discrimination. This kind of behavior is completely unacceptable, and I would strongly recommend that others think twice before supporting a business that treats its customers so poorly. There are plenty of other cafes in the area with welcoming staff who actually want your business. Save yourself the negativity and go elsewhere. Meal type: Other Price per person: CHF 1–10 Service: 1 Atmosphere: 1
Joya Horsley
un anno fa su Google
My friend and I have lived in the Gellert area for over 15 years. We are expat Swiss residents and speak German. We had been past this place but had never tried it so we stopped for a hot drink. We had a small well behaved dog and a happy toddler. The welcome and atmosphere was cold. The male owner was extreme rude when we asked for a menu or drink card. Normally I would have walked out but we needed a break. The lady was as cold as can be and gave us dirty looks. She should learn customer service. Should I mention at this point we have a tan or are darker skin tone? Perhaps I should. Seeing as many of Basel‘s global companies rely on well qualified expats to be the best , racism is not something I tolerate in my neighborhood and I despise those who belittle others in any business. I am disgusted at the treatment we received. The funny thing is they did not sound local either. Gellert as I know thankfully has more nice places and people. It needs needs nice cafes and bars - perhaps it needs nicer more open minded people too! Shame on the owners - u might be more busy if you had manners. Next time we’re sticking with Etna and Pfortnerhaus cafe bars. Much more respectful! Meal type: Other Price per person: CHF 1–10 Food: 1 Service: 1 Atmosphere: 1 Dietary restrictions: The owner shouted only normal milk when we asked for oat or lactose free.
Carlo Pedrazzoli
2 anni fa su Google
Food: 5 Service: 5 Atmosphere: 5
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Svizzera, Opzioni vegetariane
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Indirizzo
Urs Graf-Strasse 17, Basilea, Basilea Città, Svizzera
Caratteristiche
Carte di credito accettate
Nessuna consegna a domicilio
Posti a sedere all'aperto
Prenotazione
Accessibile in sedia a rotelle
Parcheggio
Orari d'apertura
| LunedìLun | 08:30-22:00 |
| MartedìMar | 08:30-22:00 |
| MercoledìMer | 08:30-22:00 |
| GiovedìGio | 08:30-22:00 |
| VenerdìVen | 08:30-22:00 |
| SabatoSab | 08:30-22:00 |
| DomenicaDom | Chiuso |
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@caferestaurantgellert
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