Svizzera, Europea, contemporanea
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Fascia prezzo a persona CHF 24-CHF 51
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La cucina svizzera è il vanto di questo locale. Prenditi una pausa per degustare degli ineguagliabili rösti, insalate e kama. Molti visitatori ordinano il delizioso vino.
L'atmosfera ospitale di questo posto dipende in larga misura dal personale, che qui è davvero paziente. Rimarrai sicuramente soddisfatto del piacevole servizio. Un ambiente calmo ti aspetta in questo ristorante. Gli utenti di Google hanno dato al ristorante Gasthaus zum Trauben 4.6.
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Recensioni dei visitatori su Gasthaus zum Trauben
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Daniel Etter
26 giorni fa su Google
Rooms: 5 Service: 5 Location: 5
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Holger Nopi
un mese fa su Google
Hotel highlights: Luxury, Quiet, High-tech
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Erik Beenen
un anno fa su Google
Via our business tour operator a room was reserved for me for 2 nights. After arriving last sunday the hotel was closed. When calling I got an answering machine. It was Sunday night and dark. There was no taxi available. How is it even possible in 2023 that a hotel on Sunday is closed, and gives no perspective what so ever? Fortunately the staff of Restaurant zum Lowen was so kind to offer me a glass of wine and they tried to call the owner. Without any success. In the end they knew a different hotel were the owner was so kind to come from his home to give me a room. Compliments to staff of Zum Lowen and Hotel Thurgauerhof. They know what hospitality feels like. Zum Trauben should be ashamed of their service take an example from Zum Lowen and Thurgauerhof. Service: 1
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Response from the owner
un anno fa
Dear Mister Beenen Thank you very much for you message and contacting us regarding your experience last weekend. I can absolutely understand your point of view. Arriving in a city at night and not being able to enter the hotel is unpleasant and annoying. Nevertheless, I would like to share with you our sight of the whole process. As you can imagine, you are not the only person, who arrives on a Sunday. For this very reason, there is a standard that allows guests to enter the building all night by themselves. Therefore we had tried to reach you and the travel agency by phone for several times before your arrival. Unfortunately without any luck. Furthermore we also contacted you by booking.com, with request to contact us. Also there we got no reaction. Afterwards we have send you all information via booking.com you needed to get access to the hotel by yourself. Around the hotel are signs, which are explaining how to get access to the building. Additionally, there is an emergency button that you can press to be connected to our night porter. This option was obviously not taken, as a staff member was waiting until noon to get contacted. In conclusion, I can truly understand your disappointment, nevertheless we have done everything in advance to guarantee you access to the building. We thank you again for your feedback and would be happy to answer any questions you may have. Best regards from Weinfelden GASTHAUS ZUM TRAUBEN Thomas Schenk General Manager
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Svizzera, Europea, contemporanea
$$$$
Fascia prezzo a persona CHF 24-CHF 51
© OpenStreetMaps
contributors
Indirizzo
Rathausstrasse 1, Weinfelden, Turgovia, Svizzera
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Nessuna consegna a domicilio
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@traubenweinfelden
