B
Response from the owner
5 mesi fa
Dear Guest, Thank you for taking the time to share your experience with us. …Dear Guest, Thank you for taking the time to share your experience with us. We are sorry to hear that your visit was not completely satisfactory. We continually strive to provide our guests with an enjoyable experience and take the feedback we receive very seriously. We are pleased to know that you enjoyed the food, as you and your companion consumed all of the dishes you ordered, including the peppers that you considered too spicy. When she pointed this out to us, we immediately offered her alternative dishes, a dessert or a drink at our expense, to accommodate her needs. Our goal was to find a solution that satisfied his wishes. Unfortunately, he chose to decline these offers. Our bread basket is naturally prepared fresh for each guest and, again, we promptly replaced the bread at their request. We are sorry that our offer did not meet your expectations and we hope to have the opportunity to demonstrate the quality of our service and cuisine on a future occasion. We wish you all the best and hope to welcome you again.More
