Era Ora Caffetteria e Ristoro

Good morning Alessandra, we always appreciate the feedback from our customers, as it helps us improve our services, although we do not respond to any review (positive or negative), leaving full freedom of expression to anyone who has passed …Good morning Alessandra, we always appreciate the feedback from our customers, as it helps us improve our services, although we do not respond to any review (positive or negative), leaving full freedom of expression to anyone who has passed by us and is keen to give their own opinion. judgment. However, we would like to make some clarifications regarding your review. We are sorry to hear that you felt you paid €15 for a medium beer at our establishment, when our medium beers are normally priced at €4. We always try to offer fair and competitive prices to our customers, and this situation described does not correspond at all to our pricing policies, and above all our staff does not usually discriminate against non-local people, on the contrary. There could have been a confusion, an error in some way or, we would say, it could have been a situation that did not happen at our place (i.e., Era Ora Caffetteria e Ristoro, Cunettone di Salò – BS). We are a team committed to providing quality service, and it is always in our interest to resolve any misunderstanding that may have occurred to one of our customers. If you would please let us know more details about the occasion on which the accident occurred, we could investigate the matter and do everything in our power to find a solution satisfactory to both parties involved. We appreciate your feedback, like that of every one of our customers, and hope to have the opportunity to welcome you to Era Ora, demonstrating our commitment to a pleasant and quality experience. Best regards, The Era Ora team (Salò)More