EXPLORiT Loisirs & Découvertes Yverdon-les Bains

Hello, Thank you for your feedback and for highlighting both the positive aspects of your visit and the issues you encountered. We deeply regret that so many of our experiences were not functioning as expected during your time at Kindercity. We completely understand your frustration, and we agree that the condition of our exhibits is important for providing the best possible experience. Our technical team works daily to repair and maintain the attractions, but some are more complex and take time to fix. Rest assured, we are committed to reinvesting in the space and continuously improving the visitor experience. Your feedback is invaluable, and we hope you’ll give us the opportunity to welcome you back for a fully functioning and enjoyable experience in the near future. Best regards, The Kindercity Team

Dear Cynthia, We thank you for your comment. …Dear Cynthia, We thank you for your comment. We would like to assure you that we do our best to keep our exhibits in good condition, but unfortunately, sometimes unsupervised children can damage certain attractions. We actively work to educate parents about the need to supervise their children during their visit. Our technicians are constantly on site to repair faulty activities and ensure that everything is working correctly, but this can sometimes take several days. However, we hope to see you again in our center. The EXPLORiT teamMore