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Response from the owner
un mese fa
Dear Mario, We tried to investigate what led to your unpleasant experience, but according to our records, we were unable to find a bill matching the items you mentioned or any cash payment corresponding to the situation you described. We were also unable to locate any record of your stay under the name used for this review. We would appreciate it if you could contact us directly and provide a few more details so that we can further investigate your concerns. Kind regards, Guest Relations Manager