Da Piero restaurant Rovinj

Hello Enrico,Thank you for sharing your feedback. We are pleased that you enjoyed our location and the sunset views in Rovinj.We would, however, like to clarify a few points. All of our prices, including the price of our bottled water (€6.90 for 0.75 L), are clearly indicated on the menu before entering the restaurant and are also available in the menu while seated. We always aim to be transparent about our pricing so that our guests can make their choices accordingly.Regarding the tip, gratuity is not mandatory at our restaurant. When paying by card, the terminal offers optional tip amounts of 10%, 15%, and 20%, with a clearly available “No Tip” option directly underneath. There is therefore no minimum tip required.If a waiter personally insisted that you leave a tip, this is certainly not how we expect our staff to handle the matter, and we encourage any guest in such a situation to ask to speak with the manager immediately so that we can address it.We are sorry that your experience left you feeling this way, and we appreciate you bringing your concerns to our attention. We take feedback seriously and would welcome the opportunity to investigate the situation properly.