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Response from the owner
6 mesi fa
Good morning, We deeply regret that your last visit to us did not live up to the standards we …Good morning, We deeply regret that your last visit to us did not live up to the standards we had set for ourselves. Customer service and friendliness are very important to us and are commonly experienced by our associates in restaurants. In principle, seats in Coop restaurants are intended for restaurant customers and not for the consumption of supermarket purchases. Exceptions apply when, in addition to consumption at the supermarket, something is purchased at the restaurant, for example coffee. Our employees are informed of these regulations and have been instructed to politely inform our guests. We are sorry that in your case the information was not transmitted satisfactorily. We will inform the Coop restaurant team of the incident and educate staff on the correct procedure. Comments, like yours, are always welcome. They help us to discover possible errors and remedy them immediately. We warmly thank you for your support and would be very happy to welcome you again in the future. Best regards, Sara from the Coop restaurant teamMore
