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Good evening Mrs. Claudia, we are very sorry for your bad mood. I start from the assumption that by law the radiators must be set at 19/20 degrees and since the thermostat temperature was 21 the thermos were off but with a stove turned on …Good evening Mrs. Claudia, we are very sorry for your bad mood. I start from the assumption that by law the radiators must be set at 19/20 degrees and since the thermostat temperature was 21 the thermos were off but with a stove turned on next to your table.. .as regards the bill....we are a restaurant in all respects you had starters 4 first courses 2 second courses [in the aubergines there was meat.....]a crouton with hare the side dishes including piadina water wine sweet coffee and digestive.....I'll start by saying that our portions are more than generous for the quality-price ratio....I'm sorry that it seemed like an exaggerated bill but honestly, you had the opportunity to read the menu with the prices attached which she could also consult online and if they seemed out of her scope she could leave the table and no one would be rude... I say goodbyeMore