Castrum coffee & more

Dear Viktor, Thank you for taking the time to share your feedback about your recent experience at our Sigur Ros concert in Šibenik. We sincerely apologize for the disturbances you encountered during the performance. We understand that such interruptions can significantly impact the overall enjoyment of a concert that is meant to be an immersive experience. Your concerns regarding the noise, laughter, and clanking from the coffee bar staff are of utmost importance to us. We value every guest's experience, and we deeply regret that our staff's behavior fell short of the level of professionalism and respect that we expect from them. We assure you that we are taking your feedback seriously, and we will be addressing this matter with our coffee bar staff to ensure that they understand the impact their actions can have on the overall concert experience. Training and reminders will be provided to ensure that they are more mindful and considerate during future events. Šibenik, as a city of culture and art, holds a special place in our hearts, and we are committed to upholding its reputation as a destination that offers exceptional cultural experiences. We will do our utmost to prevent such issues from arising again in the future. Once again, we extend our deepest apologies for any inconvenience caused during the concert. We truly appreciate your support and your willingness to bring this matter to our attention. Thank you for your understanding and for being a part of our cultural community. Warm regards, Your Castrum

Dear Jernej, Thank you for your wonderful review! We are thrilled to hear that you enjoyed our coffee and found the atmosphere inviting.Crafting exceptional coffee and providing a warm ambiance are at the heart of what we do. Your kind words reinforce our commitment to delivering a delightful experience.We sincerely appreciate your feedback and hope to have the pleasure of serving you again soon at Castrum coffee and more.Best regards,Your Castrum