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Response from the owner
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Dear Lucia Thank you very much for your comment. …Dear Lucia Thank you very much for your comment. We are sorry for your negative experience regarding the kindness of the staff present, of course this incident does not correspond to the expectations of our presentation on the market. We would like to formally apologize for this. We have forwarded your message to the responsible sales manager. To ensure that you and other guests do not find yourself in a similar situation again in the future, we will retrain the service and kindness processes at this location and thus improve them. We hope that you continue to visit us despite this incident and that we can continue to pamper you with our delicious coffee. Kind regards Tu Caffè SpettacoloMore
