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Response from the owner
2 mesi fa
Dear M U Ahmad Thank you for your feedback. We are delighted that you stopped by our café. We are all the more sorry that, according to your description, you had an unpleasant encounter with the staff present. We can assure you that Brezelkönig does not tolerate discriminatory or offensive behavior towards our customers under any circumstances, which is also stated in our Code of Conduct. We therefore take your report very seriously. We will investigate your report internally and, if appropriate, will of course take appropriate action. We hope that we can continue to pamper you with our products despite your report. Kind regards Caffè Spettacolo