Brezelkönig Bahnhof Chur, Unterführung

Dear Sandro Thank you for your message. …Dear Sandro Thank you for your message. We are pleased that you wanted to visit us in Chur. We are all the more sorry that you stood in front of a closed sales point during your stopover. In fact, we had shortened opening hours at certain locations over the holidays, which were visible on Google. Could you tell us when you were at our location in Chur? We hope that despite this unpleasant experience, we can continue to pamper you with our products. Best regards Your pretzel kingMore

Dear Marcel Thank you very much for your message. …Dear Marcel Thank you very much for your message. We are pleased to hear that you and your wife stopped by with us in Chur with the intention of making a pretzel for you. We are all the more sorry for your unpleasant experience with the situation you described. Of course, such behavior on the part of our employees does not correspond to the ideas of our market presentation. We would like to apologize to you for this. Of course, the employee mentioned should have fulfilled your request, provided the number of customers allowed it. So that we can prevent such an incident in the future, we have forwarded your message to the responsible sales manager, who will discuss your incident with the responsible people and take the necessary measures. We hope that you will remain with us as a customer despite the unpleasant incident, so that we can continue to pamper you and your wife with our products. Best regards Your pretzel kingMore

Dear Stephan Thank you for your feedback about your visit to our sales point in Chur train …Dear Stephan Thank you for your feedback about your visit to our sales point in Chur train station. We are very sorry that you were given a product of poor quality. Of course, such feedback does not correspond to our expectations. We would like to apologize to you for this. Our goal is to offer our customers fresh enjoyment every day. For this reason, our sales outlets have fixed recipes and the opportunity to freshly bake and top products on a regular basis. In your case, our employees apparently did not comply with our requirements. For this reason, we have forwarded your feedback to the responsible sales manager, who will immediately take the necessary measures to prevent our customers from having such an incident in the future. Get in touch with us again at [email protected] We hope that despite this unpleasant experience you will give us another chance and stay with us as a customer. Kind regards, your pretzel king More