Brasserie Uno

Name: Brasserie Uno
Address: Kirchstrasse 38, Zermatt, Vallese, Svizzera
Telephone: +41798511768
Price range: $$
Rating: 4.5

Temporarily closed

418 voti

#94 di 252 ristoranti a Zermatt

Internazionale, contemporanea, Opzioni vegetariane

Orari previsti: chiuso oggi

Temporarily closed

$$$$ Fascia prezzo a persona CHF 9 - CHF 22

Kirchstrasse 38

Zermatt, Vallese, Svizzera

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Brasserie Uno offre un'ampia selezione di dolci

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Una passeggiata con vista sulla St. Mauritius Church Zermatt è quello che potresti fare dopo aver cenato in questo ristorante. In questo posto puoi scoprire la cucina internazionale. Prova questo posto per mangiare degli ineguagliabili polpette, filetto americano e purè di patate. Assaggia il curatissimo gelato. Se vuoi assaggiare deliziosi vino o limoncello, questo ristorante è una scelta interessante. Fantastico caffè è tra le cose migliori che puoi ordinare qui.

Lo sveglio personale di questo locale sa dimostrare quanto ci tenga ai clienti. Rimarrai sicuramente soddisfatto del veloce servizio. Secondo l'opinione dei critici, i prezzi sono bassi. Potrai apprezzare un arredamento spettacolare e un'atmosfera silenziosa al ristorante Brasserie Uno. È un ristorante una stella Michelin, riconoscimento che viene di solito attribuito perché vengono proposti pasti deliziosi.

Spesso citati nelle recensioni

lingonberries

luis

the owner Andreas

crockery

inventive

the wine pairing

the vegan balls

dairy

michelin star

twist

Vedi tuttiMeno

Valutazioni di Brasserie Uno

Foursquare

Non ancora valutato

Google

(4,7/5)

215

Trip

(4,5/5)

164

Facebook

(4,8/5)

Opinioni dei clienti di Brasserie Uno

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Servizio temporaneamente Non disponibile Riprova più tardi.

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Alex Leighton 5 mesi fa su Google

I ate here in july of last year and remember it as being a disappointment. The tasting menu (only option) felt like a rip off at the price point. There was only one meat dish and it was chicken breast. While the flavors were good, I left hungry as there was no bread or cheese to snack on and the vegetable dishes were not enough. Service: Dine in Meal type: Dinner Price per person: CHF 100+ Food: 3 Service: 4 Atmosphere: 5

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Patel 7 mesi fa su Restaurant Guru

Their system made and an error and booked my party on the wrong date and the restaurant proceeded to charge me $772 for a no show. I booked this as a birthday dinner (I.e. a very distinct date) and shared the date/time, number to call, and instructions to change the reservation for my group (just in case).

They did not call or text to confirm, simply sent an automated reminder email to justify the booking and charge (which was missed because we were on a ski holiday). The restaurant manager was extremely rude and made no attempt to accommodate. I tried to find a date in the future to reschedule (even asked openly what is the next available date was after being shot down when I provided suggested dates) and the restaurant manger simply said “there is no availability”. Clearly I was not welcomed.

No service recovery was offered, no accommodation for a future reservation was made, simply a firm message that I will be charged $772 for a dinner I never experienced because the meal was already prepared (this was a 3 hour tasting and they said all the food was already made and it would be thrown in the trash).

This is not Michelin star service. They do not deserve their star after the rude, unaccommodating, and non-proactive experience they provided.

Given how stern and quick to defend their cancellation policy and fees the restaurant manager was, I assume this establishment has encountered this situation before.

The right thing to do was to recognize your guests’ needs, offer to accommodate, and recover services. I walked away feeling robbed, unseen, and completely violated by a team that was more interested in taking my money vs. doing the right thing and providing Michelin star service.

Where was the text or call to confirm the reservation? Where was your service mindset and empathy? Where was the anticipation of needs and the propensity to delight?

I have lost faith in the Michelin star rating system after this. You have corrupted the entire institution by getting away with this.

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Leena Sharma-Spring 8 mesi fa su Google

Michelin Star restaurants often fill me with trepidation. I find them formal and fussy. Well I can tell you now that Brasserie Uno is neither! The restaurant is warm, welcoming, rustic and tasteful. You immediately feel comfortable. Then there's the food. Although beautifully presented on charming crockery, it doesn't feel forced and the passion of the chefs comes through perfectly when each dish is explained. Really inventive menu, full of delicious flavours all locally and sustainably sourced. It didn't feel rushed and the wine pairing was out of this world. We tried some amazing wines lovingly handpicked by the team. An absolutely wonderful experience - it must be hard work making it all seem so laid back! Hats off to Andreas and the crew. Michelin Star and Green Star more than well deserved. Photos don't do it justice which is also testament to the fact that the lighting in the restaurant is not designed for Instagrammable shots for influencers, but for warmth and ambience! Service: Dine in Meal type: Dinner Price per person: CHF 100+ Food: 5 Service: 5 Atmosphere: 5

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