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Boulangerie Didier Fuchs • Pâtisserie • Salon de thé

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121 voti
Aperto adesso 06:00 - 14:00
$$$$ Fascia prezzo a persona CHF 9 - CHF 23
Boulangerie Didier Fuchs • Pâtisserie • Salon de thé sulla mappa
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Rue de Crissier 12
Renens, Vaud, Svizzera
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I am very unhappy, I bought a Galette des Rois from this Baker-Pastry Chef for me and a friend who was visiting me and the consistency of the almond cream is runny as if it were soup. I brought proof to this pastry and I was told that it was normal. I've been eating pancakes for 30 years and I've never had a pancake with this texture. The manager refuses to make a commercial gesture regarding this problem. I find that scandalous!!! Sunday January 12, 2025, I am following up on your response. Monsieur tells you that you have been making the same recipe for 40 years..... I hear it. What's serious is that you don't recognize your mistake!!!! It's likely that you've been making a recipe for years and ended up making a mistake, don't you think????? I repeat, the texture of the almond cream was like soup. You say that I ate the whole cake, that's not true!!! You say this to defend yourself I kept the part that we see in the photo, I received a refusal in your pastry shop for a commercial gesture..... Please stop making excuses... I will no longer come to your establishment, your behavior is not worthy of a good businessman.... Service: Takeaway Price per person: CHF 10–20 Food: 1 Service: 1 Atmosphere: 1
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7 giorni fa
Good morning, We are sorry that you did not enjoy our pastry. Our pastry chef, with more than 40 years of experience, always uses the same recipe, very appreciated by our …Good morning, We are sorry that you did not enjoy our pastry. Our pastry chef, with more than 40 years of experience, always uses the same recipe, very appreciated by our customers. However, for any complaint, it is necessary to return the goods with their packaging. Without this, we unfortunately cannot issue a refund. We are very surprised by your complaint, especially since you told us that you ultimately consumed the entire cake. Following our refusal, you threatened to post negative comments on social media. Which amounts to BLACKMAIL. We hope you understand our position.More
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Service: Takeaway Meal type: Breakfast Price per person: CHF 1–10 Food: 1 Service: 1 Atmosphere: 1
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Food: 5 Service: 5 Atmosphere: 5
Aperto adesso 06:00 - 14:00
$$$$ Fascia prezzo a persona CHF 9 - CHF 23
Boulangerie Didier Fuchs • Pâtisserie • Salon de thé sulla mappa
© OpenStreetMap contributions
Rue de Crissier 12
Renens, Vaud, Svizzera
Indirizzo
Rue de Crissier 12, Renens, Vaud, Svizzera
Servizi e caratteristiche
Carte di credito accettate Consegna a domicilio Cibo da asporto
Orari d'apertura
LunedìLun 05:30-19:00
MartedìMar 05:30-19:00
MercoledìMer 05:30-19:00
GiovedìGio 05:30-19:00
VenerdìVen 05:30-18:30
SabatoSab Chiuso
DomenicaDom 06:00-14:00

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