B
Response from the owner
7 giorni fa
Good morning, We are sorry that you did not enjoy our pastry. Our pastry chef, with more than 40 years of experience, always uses the same recipe, very appreciated by our …Good morning, We are sorry that you did not enjoy our pastry. Our pastry chef, with more than 40 years of experience, always uses the same recipe, very appreciated by our customers. However, for any complaint, it is necessary to return the goods with their packaging. Without this, we unfortunately cannot issue a refund. We are very surprised by your complaint, especially since you told us that you ultimately consumed the entire cake. Following our refusal, you threatened to post negative comments on social media. Which amounts to BLACKMAIL. We hope you understand our position.More