B
Response from the owner
20 giorni fa
Dear meri. gone Thank you for taking the time to share your feedback. We're truly sorry that your experience did not meet your expectations. Waiting 20 minutes to place your order and then another 50 minutes for your meal is not the level of service we aim to provide, and we sincerely apologize for the frustration this caused. While we're glad to hear you enjoyed the food, our restaurant, and the friendliness of our team, we understand that the long waiting time overshadowed your visit. We take your feedback seriously and will discuss it with our team to improve our service. If you're willing, we'd appreciate it if you could contact us at [email protected]. We would value the opportunity to discuss your experience with you personally. Kind regards, The Bomozika Team
