B
Response from the owner
2 mesi fa
Dear Francesco,Thank you for your detailed and thoughtful review.We're delighted to hear that you enjoyed the food, presentation, and the kindness of our staff. We also appreciate your comments regarding the service speed.Regarding the tip option on the payment terminal, we'd like to clarify that it is shown only because, once the receipt has been issued, it is no longer possible to add a tip by card. If a guest wishes to leave a tip using a card, it has to be done during the payment process. Of course, leaving a tip is entirely optional, and our staff only offers this option for guests who wish to use it.Thank you once again for your valuable feedback. We hope to welcome you back soon.Kind regards,Batak Team