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La maggior parte degli ospiti consiglia il curatissimo pesce. L'atmosfera ospitale di locale dipende in larga misura dal personale, che qui è davvero paziente. Il simpatico servizio ti metterà a tuo agio. Hotel Astra è classificato 4.4 nell'ambito del sistema di valutazione di Google.
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Recensioni dei visitatori su Hotel Astra
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Cristian Di Prima
4 mesi fa su Google
Siamo stati 4 giorni , e sono sicuro di nn farne altri mai più . All'arrivo la stanza era pronta , peccato che era sporca . Dopo aver fatto presente alla signora la pulizia , il giorno dopo , cambiato poco e niente. I parcheggi sono limitati , la piscina bella grande , peccato della poca cura . Se vi danno una stanza sul fronte via , la notte dormi veramente poco , per via del pub con musica alta fino le 2.00 di notte .unica nota positiva il cibo , anche se una sera io e mio figlio abbiamo avuto dissenteria. Esperienze negativa . Service: 2
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Valentina Dainese
4 mesi fa su Google
Anche quest’anno siamo stati accolti con grande ospitalità dalla signora Emanuela in questo bellissimo albergo. Ottima colazione, piscina stupenda e personale molto cortese e disponibile. Consigliamo vivamente! Service: 5
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Giorgio Nanetti
un anno fa su Google
I have used the hotel twice in the past. On Sunday 17/12 on the occasion of my wife's birthday I booked a room for just one night, and I did it in person at the beginning of the previous week to be sure of having "that" room, which for me and my wife had and it has a particular meaning. Room booked (616) Once we reach the hotel we have the unpleasant surprise of learning that the room is no longer available, but that we will be accommodated in the same one (610) We go up to the floor and discover that it is not the same at all. We went back down to reception and were offered another room, the number of which I don't remember. Quickly going back to the floor and realizing that it's worse than the first. We go down to reception for the umpteenth time and the lady tells us that she can't do anything because 616 is occupied and has no other rooms to offer us. I would like to point out that from the reservation sheet on the receptionist's work surface, perfectly visible, my reservation for 616 was clearly visible, crossed off by hand and replaced by 610. Now, even if I struggle to understand the reason, it could be that the room I booked is assigned to another guest, I repeat: I don't understand the logic, but I believe that in this case we should be given an identical room or an upgrade , not a downgrading. We left the hotel and moved to another facility, with no attempt on the part of the receptionist to explain what had happened or to do anything, indeed with the clear feeling that our removal was seen as the solution to one of her problems. Never happened in my entire life, even in much less popular places. Goodbye Hotel Astra. Rooms: 3 Service: 1 Location: 3
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Response from the owner
un anno fa
We are sincerely sorry for the inconvenience you experienced during your recent stay at our hotel. Your experience absolutely does not reflect our service standards and we apologize for the error in managing your booking. We are aware that …We are sincerely sorry for the inconvenience you experienced during your recent stay at our hotel. Your experience absolutely does not reflect our service standards and we apologize for the error in managing your booking. We are aware that you have chosen our hotel for a special occasion, and your disappointment is shared by all our staff. We would like the opportunity to correct this situation and give you a new experience at our hotel. We hope that you will consider returning in the future and allow us to demonstrate to you the high standard of service that we generally offer.More
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