Aquatis Hotel

Cher Monsieur,Nous vous remercions pour votre retour.Nous sommes ravis que vous ayez apprécié la modernité de l’hôtel ainsi que sa facilité d’accès et sa proximité avec les transports publics.Nous prenons également bonne note de vos remarques concernant le restaurant et le service, que nous avons transmises aux équipes concernées.Nous espérons avoir le plaisir de vous accueillir à nouveau.Cordialement,La Réception

Gentile Signor Mattia,La ringraziamo per la sua recensione e per il punteggio di 4/5.Siamo lieti che abbia apprezzato il comfort, l’eleganza e la pulizia del nostro hotel.Prendiamo inoltre nota del suo commento riguardante l’acquario, che verrà trasmesso ai reparti competenti.Speriamo di poterla accogliere nuovamente presto.Cordiali saluti,La reception

Dear Gabriele,Thank you for taking the time to share your experience with us. We're thrilled to hear that our reception and restaurant staff contributed to making your extended stay enjoyable. We truly value their professionalism and kindness, and we’ll make sure to pass on your kind words to them.We also deeply regret the inconvenience caused by the issue with the laundry service. This is certainly not the standard we aim to provide, and we apologize for the delay in resolving the matter. We appreciate your patience, and we will review our processes to ensure that such situations are handled more efficiently in the future.We hope to have the pleasure of welcoming you back to Aquatis Hotel and providing you with an even better experience next time.Kind regards,The Aquatis Hotel Team