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Response from the owner
4 anni fa
Dear Mr Alberico, Thank you for taking the time to write a review. While we are not aware of why your experience was so negative, we apologize for …Dear Mr Alberico, Thank you for taking the time to write a review. While we are not aware of why your experience was so negative, we apologize for any inconvenience you may have experienced. We wish you had addressed these issues with us while you were still at the hotel, when we could have made a difference. All the best to you.More