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Response from the owner
un anno fa
Dear Mr Zanella, We are very happy that your first experience with us was positive and that you decided to return. …Dear Mr Zanella, We are very happy that your first experience with us was positive and that you decided to return. We are truly sorry for what happened, it is an unforgivable carelessness for which we can only apologize and express our good will in ensuring that this type of experience is not repeated. The staff is working hard to ensure the success of our work and it is everyone's desire to give the best service and hospitality to our guests. We hope to have the opportunity to correct this shortcoming. You will be our guests. The staff of Al Vecio Graner More