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Response from the owner
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Oh my dear - why didn't you say anything in the salon? Hairdressing services are very personal and close services. But sometimes there are misunderstandings. Xiu Jäggi is one of our most experienced stylists and has been working in our team for more than 25 years. She is well known for her long-lasting brushings and for her great experience. She speaks perfect English - that's why you booked your appointment with Xiu. We thought it was a good fit. Too bad you didn't feel comfortable with the result. My tip for the next time - wherever you are in the world: Your hairdresser will be happy if you mention it in the salon, so she has the opportunity to do something else for you....