Acqva & Farina Pizzeria

Good morning, thank you for your feedback and for coming to visit us. Having said that, now that you have vented your anger for no reason, do you feel like a better person? …Good morning, thank you for your feedback and for coming to visit us. Having said that, now that you have vented your anger for no reason, do you feel like a better person? We find your review inappropriate and offensive and without any foundation. She didn't book either but the couple who were with you through the owner's brother on Friday evening when all the reservations were already sold out, to please the friend of the owner's brother we satisfied you with the time of 9.15pm, she went to our pizzeria at 9.00pm saying (arrogantly) that the reservation was at that time, when there is a message written with the actual time, leaving aside this, having another table available, we offered it to you and you didn't accept it, at 9.26pm, that is, just 11 minutes from the reservation time (the moment in which we were re-arranging the room) you left, so as not to take away from her the attitude of arrogance and arrogance towards the girl who was following you which was embarrassing on her part to say the least! It can certainly happen that we are not perfect in everything as you apparently claim, but we do our best to try to please everyone as we did with you, and surely maybe we are wrong in something, but you have done something worse, it is in very poor taste, in addition to the attitude towards our staff, the gratuitous malice with who writes a review, not considering that there are a thousand sacrifices that one makes every day to try to do the best for our beloved customers who choose us every day and that there are margins of error in any workplace. I can easily deny the times you write as the place is equipped with video surveillance and we went to ascertain that the times coincided, and we can guarantee you with certainty that what you write does not reflect the truth, we are very calm and don't worry because we know as always that we have done our best for you as for all our other customers, and that in doing you a favor (as the daughter of the couple who was with you and a friend of the owner's brother) by giving you a table on a Friday evening for Saturday, this was the result. We thank you because in any case it makes us understand how easily we can point fingers because someone makes it a personal matter, If she wanted to eat here, there was a table available to accommodate her, but she refused it. We are certain that we handled the matter in the best possible way and the feedback from all the other people present is proof of this. We wish you a pleasant day. See you soon. More