AMERON Luzern Hotel Flora

Thank you very much for your kind words! We're so pleased to hear that you found our hotel welcoming and enjoyed your stay with us.Creating a warm and inviting atmosphere for our guests is at the heart of what we do, and it's wonderful to know that this came across during your visit.Your feedback helps us tremendously and guides other travelers in choosing their stay in Lucerne.We hope to have the pleasure of welcoming you back to the AMERON Luzern Hotel Flora soon!Warm regards, Jessica and Team

Vielen herzlichen Dank für eure wunderbare Rückmeldung zu eurem Aufenthalt bei uns im AMERON Hotel Flora Luzern.Es freut uns ausserordentlich zu lesen, dass ihr euren Besuch in vollen Zügen geniessen konntet und insbesondere die zentrale Lage, den Komfort unseres Hauses sowie unseren herzlichen Service geschätzt habt. Euer besonderes Lob an Ilaria geben wir mit Freude und Stolz weiter.Auch dass euch unser italienisches Restaurant BACiO della MAMMA überzeugt hat und ihr den Komfort unserer Tiefgarage nutzen konntet, freut uns sehr. Es ist schön zu wissen, dass wir euch den perfekten Ausgangspunkt für eure Entdeckungstour durch das schöne Luzern bieten konnten.Wir hoffen, euch schon bald wieder bei uns begrüssen zu dürfen – vielleicht bei einem weiteren Besuch in der Leuchtenstadt!Herzliche Grüsse,Michael und das AMERON Flora Team.

Thank you so much for taking the time to share your experience with us. We are truly touched by your kind words. We understand that unexpected situations can be incredibly stressful, and it was important to us to handle your circumstances with the care and empathy they deserved. We are glad that we were able to offer you some relief during what must have been a very difficult time. We will make sure to pass on your warm words to Nadine directly. It is feedback like yours that reminds us why exceptional guest care is at the heart of everything we do at AMERON Luzern Hotel Flora. We very much look forward to welcoming you on your next visit to Lucerne.Jan and the AMERON Luzern Hotel Flora team