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Molti visitatori constatano che il personale è ospitale in questo posto. Locale offre ai suoi clienti un veloce servizio. Google gli attribuisce un punteggio di 4.2, perciò puoi scegliere decidere per Stiftung CAMPUS SURSEE Seminarhotel se vuoi stare bene.
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Recensioni dei visitatori su Stiftung CAMPUS SURSEE Seminarhotel
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A
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Andrea Melis
7 anni fa su Google
Camere pulite con uno stile giovane e moderno
M
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Markus F.
18 giorni fa su Google
Rooms: 4 Service: 5 Location: 4 Hotel highlights: Great view, Quiet, High-tech
L
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Leon P
11 mesi fa su Google
I havent slept in the hotel by the fact, that those rooms are definitely not up to a standard I like to keep up. But after asking others, they described it as like a „dorm room“. Emotionless, unappealing, way to simple. Half the time the food was barely eatable. Im not a person who throws food away but sadly I had to do it 3 out of 4 times. I didnt even bother eating dinner there, I went to lucerne instead to get something to eat. The snackbar is okay in terms of processed food (chocolate, chips, sweets in general) but the „freshly made“ sandwiches were tasteless. And again, I had to waste food because it was just some dry roastbeef without any sauce or at least salt as seasoning. The conference rooms were a huge plus aswell as the staff (except from some old lady at the snackbar, she wasnt nice). The hardware, ambiente and natural lighting were a 10/10! It was really easy to focus and pick up information. Besides: the ladies from the reception were super nice aswell. Huge compliment! Really helpful and kind. Just as it should be expected :) The facility itself was placed in some beautiful painting like area with great views, lots of nature and green all around. The facility gave me a fairly modern impression. Service: 4
S
Response from the owner
10 mesi fa
Hey Leon, thanks a lot for sharing your thoughts with us. We're sorry to hear that the room didn't meet your expectations and that the food wasn't up to par during your stay. Your feedback about the dorm-like room and the quality of the food is duly noted. We understand your disappointment and will address these issues internally. We're glad to hear that you enjoyed the conference rooms, the ambiance, and the natural lighting, as well as the helpfulness of our reception staff. It's great to know that these aspects stood out positively for you. Regarding the snack bar and the sandwiches, we apologize for the tasteless experience you had. We'll make sure to review and improve the food quality to offer a better dining experience in the future. If you ever encounter similar issues during your next stay, feel free to contact our reception. We appreciate your detailed feedback, which helps us in enhancing our services. Kind regards David Scheidegger, Bereichsleiter Veranstaltungen
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